Refund Policy

We want every venue to be confident in OREVIA. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — this covers your subscription payment and the one-time setup and installation fee.

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and look up your order, or contact our support team at support@orevia.world and we will help you.

You can cancel your subscription at any time from your billing page or through Paddle. When you cancel, your access continues until the end of the paid period — you keep everything you have already paid for, and no further renewals are charged.

Because Paddle is our Merchant of Record, refund handling is also governed by Paddle's Refund Policy. If anything here conflicts with Paddle's policy for a purchase, Paddle's policy applies to that purchase.